Monthly reports that answer "what am I paying for?"
A care plan is invisible when it works. The client's site did not go down, did not get defaced, did not fall out of the index — and from where they sit, nothing happened at all. That is precisely the month a retainer gets questioned. The report exists to make the invisible work visible, without inflating it.
It leads with the work
The first thing in the report is what was done and what was caught: the updates applied, the findings resolved, the incidents detected and how long they lasted. Scores and charts come after, because a number out of a hundred does not tell a client what they got for the month.
- Maintenance and fixes completed during the period
- Incidents detected, with measured detection and recovery times
- Security and SEO change over the month, not a standing description of the service
- Milestones stated only when the underlying month is complete and the data supports them
A web page and a PDF
The report is a mobile-friendly web page at a shareable link — the format a client actually reads on a phone — with the PDF attached for the ones who file everything. Both are archived, so a report is retrievable months later instead of living only in an inbox that may have filtered it.
Honest by construction
The report is generated from stored check results and the recorded maintenance log. It reports what happened rather than what would sound good, and where a figure is an industry estimate rather than a measurement of this client's site, it says so on the line.
Questions people ask
- Can reports carry my agency's branding?
- Reports use each client's brand colour and name today, and broader white-labelling is part of the paid tiers being priced now.
- When are reports sent?
- Monthly, for the completed month, to the report recipients configured per client. They are archived at the same time they are sent.
- What if a client did not receive theirs?
- Delivery outcomes are recorded per message, so a bounce or a spam complaint is visible in the product rather than being guessed at, and the archived copy can be re-shared as a link.
Point it at a site you already know
One website is free, with the full product — the same checks, alerts, status page and monthly report. Adding a site whose history you already know is a fairer test of SiteIntact than any demo.
Monitor your first site